Operator's fleet details are captured on our call centre database. Professional, unbiased operators receive the call; log the details of the incident, date, time, weather, and road conditions. Severity ratings are allocated and a summary is immediately communicated to management by sms, followed up with a detailed account on email.

This real time response enables effective and timeous corrective action. Notices can be echoed to different managers or departments to ensure follow-up. Mechanical faults are copied to workshop.

All reports are accumulated and posted daily onto our secure website making history and individual reports available to management online. Subscribers use a password controlled login to access their data. Access is structured for individual depot, branch or corporate level enabling comparatives between these business units.

After subscribers have been notified, a confirmation sms is sent to the caller.

Operator's fleet details are captured on our call centre database:

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